Below are frequently asked questions, you may find the answer for yourself.
Yes! We serve businesses, homeowners, startups, and individuals. Whether you need one chair or enough furniture to outfit an entire office building, we’re here to help—with the same great pricing for all.
Absolutely. You’re welcome to visit our warehouse showroom in Singapore to view selected items. Please contact us in advance to ensure the product is available for viewing.
Yes, we offer new items alongside our pre-owned selection. We source brand new office collections, desks, chairs, tables, and more from trusted manufacturers.
Yes, but note that custom orders are non-returnable unless there's an error on our part. Please confirm specifications before placing a custom order.
For small setups, we can often deliver within a few days. Large-scale office outfitting may take 3 weeks. We recommend placing orders early to secure stock and delivery slots.
Yes — keys for cabinets/storage are guaranteed; extra keys on request.
Our used furniture inventory changes frequently. Commonly stocked brands include:
Materials vary based on stock, but common ones include:
Laminates: Durable, scratch-resistant, easy to clean
Wood/Veneers: Softer, more prone to scratches, requires care
Yes. we provide min. one key for each pedestal, drawer, filing cabinet, cupboard, Safe, Lateral filing, compactus.
As a rule of thumb, 1 person per foot of table. For example, a 12-foot table can seat 12. Wider tables (e.g., 12x5) can seat 14—five on each side, two at each end.
Troubleshoot common FlexiSpot standing desk issues including reset steps, E-code errors, desk reversing direction and memory reset problems.
Disconnect between the control box and a column.
The desk has been used continuously for too long.
Desk overload detected.
Frame obstruction or anti-collision triggered.
Control box and cable connection issue.
Unbalanced weight distribution.
Usually caused by anti-collision detection.
Memory Reset
Yes! All our Used & New furniture includes a minimum 1-year warranty. That’s part of our commitment to quality and customer confidence. Functional/mechanical faults on pre-loved items; excludes fabric/mesh wear or misuse.
We deliver throughout Singapore and can arrange international shipping on request. Contact us for a custom quote.
We use our in-house delivery team for local orders and with assembly package. For larger or long-distance orders, we partner with reliable logistics providers. Delivery & installation services can be arranged.
Yes, self-pickup is available from our Singapore warehouse. Please schedule your pickup in advance, and bring appropriate manpower and transport equipment.
We provide tracking details for all deliveries. Our team will update you once your order is dispatched.
No strict MOQ for EXW; for FOB we recommend a consolidated lot (e.g., 1×20' or share-container/LCL). You may mix chairs, desks, pedestals, and storage in one shipment as long as packing is feasible.
All used items are function-checked; cosmetic variations are normal. Our 12-month functional warranty applies in Singapore. For exports, after goods are handed over (EXW) or loaded on board (FOB), service is parts-only and excludes logistics to/from Singapore.
Send your item list (or target budget per workstation), destination, and preferred term (EXW/FOB) to hf001@howfine.com.sg or WhatsApp +65 9007 0896. We’ll reply with availability, packing, and an export quote.
We provide a Commercial Invoice, Packing List, and (for FOB) Export Permit. HS codes/commodity descriptions are listed per item family; buyer should confirm acceptability with the destination customs/broker.
Yes. For EXW, COD means payment in full upon collection / before the truck leaves our warehouse. For FOB, COD is due before terminal gate-in / vessel cut-off. We accept bank transfer and PayNow; receipts provided.
