1. Scope of Furniture Hire
Howfine may provide selected office furniture for short-term or project-based hire, including office chairs, desks, workstations, meeting tables, storage items and other furniture agreed in writing.
All hire arrangements are subject to item availability, delivery location, hire duration, access conditions and written acceptance by Howfine.
These terms apply together with the official quotation, invoice, rental agreement or written confirmation issued by Howfine. If there is any inconsistency, the written terms in the official document will prevail to the extent of the inconsistency.
2. Hire Period
- The hire period will be stated in the quotation, invoice or written agreement.
- The hire period starts on the agreed delivery date unless otherwise stated in writing.
- Any extension must be requested before the hire end date and is subject to availability and additional charges.
- If furniture is not returned or made available for collection on the agreed date, additional hire charges may apply.
3. Payment, Deposit & Charges
- Hire fees, delivery fees, collection fees, installation charges and deposits, if applicable, will be stated in the quotation or invoice.
- Payment must be made according to the agreed payment terms before delivery, unless credit terms have been approved in writing.
- Deposits may be used to offset unpaid charges, damage, loss, missing parts, late return fees or cleaning costs.
- Any remaining deposit will be refunded after inspection of the returned items, subject to deductions where applicable.
4. Delivery, Installation & Collection
Delivery, installation and collection are subject to site access, lift availability, loading bay access, parking availability, building rules and safety conditions.
- The customer must ensure that the delivery location is ready, accessible and safe.
- Any restricted access, stairs, long carry distance, waiting time, failed delivery or after-hours requirement may result in additional charges.
- Howfine may refuse delivery or collection if the site is unsafe or access conditions are materially different from what was disclosed.
- The customer must ensure that authorised personnel are available to receive, inspect and sign for the hired items.
5. Customer Responsibilities
- Use the hired furniture only for normal office or commercial purposes.
- Keep the furniture indoors unless the item is specifically approved for outdoor use.
- Do not alter, repaint, dismantle, repair, relocate or sub-hire the furniture without Howfine’s written approval.
- Protect the furniture from water, fire, excessive heat, pests, misuse, heavy impact and abnormal wear.
- Return the furniture in substantially the same condition, allowing for fair wear and tear.
6. Damage, Loss & Liability
The customer is responsible for any loss, theft, misuse, abnormal damage, missing parts or unauthorised alteration during the hire period.
- Repair, replacement, cleaning or restoration charges may apply.
- If an item is lost or damaged beyond economical repair, the customer may be charged the replacement value or an agreed compensation amount.
- Howfine is not liable for indirect, incidental, special, consequential or business-related losses, including loss of profits, interruption to business or loss of use.
7. Cancellation, Rescheduling & Early Return
- Cancellation or rescheduling must be requested as early as possible.
- Confirmed hire orders, reserved stock, custom preparation, delivery bookings and manpower arrangements may be subject to cancellation or rescheduling fees.
- Early return does not automatically entitle the customer to a refund unless agreed in writing.
8. Legal Terms
Nothing in these terms limits any rights that cannot be excluded under applicable Singapore law.
Howfine reserves the right to update these terms from time to time. The version published on our website or issued in writing at the time of the hire arrangement will apply unless otherwise required by law.
These terms are governed by the laws of Singapore.
Related policy pages
Need Help?
Contact Howfine International before confirming your order if you are unsure which terms apply to your purchase, delivery, rental, warranty or return request.