🔒 Privacy Policy
What We Collect
- Contact & order details (name, email, phone, address)
- Payment references from our payment partners (no full card storage on our servers)
- Communications (support chats/emails) and preferences
- Site analytics & cookies (see Cookies)
How We Use Your Data
- Fulfilling orders, delivery & after-sales support
- Warranty/returns processing and fraud prevention
- Service improvements and analytics
- Marketing with your consent (opt-out anytime)
Sharing
- Service providers (payments, delivery, IT) under confidentiality
- Legal/regulatory requirements where necessary
- No sale of personal data
Retention & Security
- Kept for as long as needed for the stated purposes or as required by law
- Reasonable administrative, technical, and physical safeguards
Your Choices (PDPA)
- Access/Correction: email [email protected]
- Withdrawal of consent: unsubscribe in emails or contact us
- Cookies: manage via browser settings
Cookies
We use essential and analytics cookies to operate and improve our site. You can manage cookies via your browser or device settings.
Contact Our DPO
Email [email protected] for privacy queries.