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📦 Return & Refund Policy

Effective: 01 Jan 2025Last Updated: 01 Jan 2025

  • 7-day risk-free on eligible items
  • No restocking fee for like-new returns
  • Free standard return shipping (non-bulky)
  • Pre-loved items: 1-year functional warranty

1) 7-Day Risk-Free (Eligible Items)

You may return most eligible items within 7 days of delivery. No restocking fee when returned in like-new condition with original packaging (if applicable). For eligible, non-bulky items, standard return shipping is free (or drop-off at our showroom).

  • Unused, original packaging (if applicable)
  • Request within 7 days; after 7 days may not be accepted
  • Refund within 14 business days to original payment method

2) Pre-Loved (Used) Furniture

Sold in good, functional condition with a 12-month functional warranty. Returns are not accepted unless damaged upon delivery. Keys for cabinets/storage are guaranteed (additional keys available on request).

3) New Furniture

  • Unopened & unused items may be returned
  • Bulky/oversized or assembled items: pickup & transport may be charged (quoted separately)
  • Opened, installed, or custom-ordered items are non-refundable

4) Limitation of Liability

  • No liability for indirect, incidental, or consequential damages
  • No liability for loss of profits, data, or goodwill
  • No liability for special or punitive damages

5) Governing Law

Governed by the laws of the Republic of Singapore; disputes under the exclusive jurisdiction of Singapore courts.

Need Help?

Email [email protected] or WhatsApp/Call +65 9007 0896.