📦 Return & Refund Policy
- 7-day risk-free on eligible items
- No restocking fee for like-new returns
- Free standard return shipping (non-bulky)
- Pre-loved items: 1-year functional warranty
1) 7-Day Risk-Free (Eligible Items)
You may return most eligible items within 7 days of delivery. No restocking fee when returned in like-new condition with original packaging (if applicable). For eligible, non-bulky items, standard return shipping is free (or drop-off at our showroom).
- Unused, original packaging (if applicable)
- Request within 7 days; after 7 days may not be accepted
- Refund within 14 business days to original payment method
2) Pre-Loved (Used) Furniture
Sold in good, functional condition with a 12-month functional warranty. Returns are not accepted unless damaged upon delivery. Keys for cabinets/storage are guaranteed (additional keys available on request).
3) New Furniture
- Unopened & unused items may be returned
- Bulky/oversized or assembled items: pickup & transport may be charged (quoted separately)
- Opened, installed, or custom-ordered items are non-refundable
4) Limitation of Liability
- No liability for indirect, incidental, or consequential damages
- No liability for loss of profits, data, or goodwill
- No liability for special or punitive damages
5) Governing Law
Governed by the laws of the Republic of Singapore; disputes under the exclusive jurisdiction of Singapore courts.
Need Help?
Email [email protected] or WhatsApp/Call +65 9007 0896.
