Return & Refund Policy
• All used furniture is sold on a first come, first serve basis. Full payment is required to secure any item with the exception of a 50% deposit on Workstations with the remaining balance due upon completion of install.
• All new furniture requires a 50% deposit to place the order and the remaining balance will be due upon delivery/install or pickup.
• Cash, Paynow, T/T, Company Cheque are accepted forms of payment.
• Freight, Install and Delivery not included unless noted. • Delivery costs are assumed with ground level or elevator acess (no stairs) within city limits unless noted.
• Delivery and installation are quoted to one-time visit, to a ready, clean, clear and finished space. • All extra time incurred due to construction delays, debris, stair carries, long push, other trades on site or interoffice moves will be charged at standard hourly rates.
• Clients are responsible for electrical and data coordination and costs on applicable furniture. If technician is not scheduled to be onsite during install, all deficiencies and costs to return to site will be charged at standard rates.
• All furniture remains the property of Howfine until paid in full.
• All used furniture is sold in 'as is condition' with all sales being final. Final layouts may be subject to change based on available product. Keys are not guaranteed to be present with any used item and can be supplied at additional costs.
• New unopened furniture can be returned subject to a 50% re-stocking fee + applicable pickup fees. Opened or installed new furniture is subject to final sale.