Terms and Conditions

1. Introduction

Welcome to Howfine International Pte Ltd, an online office furniture business operating under the website howfine.com.sg. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you disagree with any part of these terms, please do not use our website.

2. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Howfine International Pte Ltd and is protected by copyright laws. You may not reproduce, distribute, modify, or display any part of our website without our prior written consent.

3. Product Information

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, reliability, or completeness of any information, including product descriptions, pricing, and availability. We reserve the right to correct any errors or omissions and to change or update information without prior notice.

4. Order Acceptance

When you place an order with us, it constitutes an offer to purchase the products. We reserve the right to accept or decline your offer at our discretion. If we accept your order, we will send you an email confirmation. Please ensure the accuracy of your order details as we are not responsible for any errors made during the ordering process.

5. Pricing and Payment

All prices listed on our website are in Singapore Dollars (SGD) and are inclusive of Goods and Services Tax (GST). We accept payment by PayNow or bank transfer. Payment must be made at the time of purchase.

  • All used furniture is sold on a first-come, first-serve basis. Full payment is required to secure any item with the exception of a 50% deposit on Workstations with the remaining balance due upon completion of install.
  • All new furniture requires a 50% deposit to place the order, and the remaining balance will be due upon delivery/install or pickup.
  • Cash, PayNow, T/T, Company Cheque are accepted forms of payment.

6. Shipping and Delivery

We offer delivery services within Singapore. Delivery charges may apply and will be communicated to you during the ordering process. We aim to process and ship your order within the agreed timeframe. However, we are not liable for any delays or damages that may occur during shipping.

  • Freight, Install, and Delivery not included unless noted.
  • Delivery costs are assumed with ground level or elevator access (no stairs) within city limits unless noted.
  • All extra time incurred due to construction delays, debris, stair carries, long push, other trades on-site, or interoffice moves will be charged at standard hourly rates.
  • Clients are responsible for electrical and data coordination and costs on applicable furniture. If a technician is not scheduled to be on-site during install, all deficiencies and costs to return to the site will be charged at standard rates.

7. Returns and Refunds

If you wish to return a product, please contact our customer service within 7 days of receiving your order. We accept return requests for damaged or defective items. Refunds will be issued based on the original form of payment and may take up to 14 business days to process.

  • All furniture remains the property of Howfine until paid in full.
  • All used furniture is sold in 'as is condition' with all sales being final. Final layouts may be subject to change based on available product. Keys are not guaranteed to be present with any used item and can be supplied at additional costs.
  • New unopened furniture can be returned subject to a 50% re-stocking fee + applicable pickup fees. Opened or installed new furniture is subject to final sale.

8. Limitation of Liability

To the fullest extent permitted by law, Howfine International Pte Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Singapore.

10. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. We encourage you to review this page periodically for any changes.

By using our website, you acknowledge and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at hf001@howfine.com.sg.